Apple reportedly to replace broken iPhone 5 displays in-store

Apple reportedly to replace broken iPhone 5 displays in-store | iMore.com Skip to main content AndroidBlackBerryiPhone / iPadWindows PhonewebOS

Join our iPhone, iPod touch, iPad and Apple TV community today!   Register or Login Here

iMore iPhone iPad Forums Apps Accessories Reviews How-To Podcasts Free wallpapers: iPhone & iPad Guides: iOS, iCloud, Siri, photography, jailbreak Free: iPhone apps & games, iPad apps & games Shop Online Cases Chargers Screen protectors Headsets & More Free shipping on orders over $50 Apple reportedly to replace broken iPhone 5 displays in-store By Allyson Kazmucha, Thursday, Sep 20, 2012 a 4:26 pm 2

iMore has learned from sources within Apple retail that broken iPhone 5 displays may soon be getting replaced in-store. This would be a change from Apple's current iPhone 4S and iPhone 4 practice, which consisted of swapping the entire iPhone out for a new or refurbished one. Sources within Apple retail have told us that equipment used to remove the screens has started appearing in their stores.

The new unibody design of the iPhone 5 may be what makes it easier for Apple Retail staff to swap out the display. Apple Retail has been replacing shattered screens on the iPhone 3G and 3GS like this for quite some time. Instead of replacing just the glass, the entire front containing the digitizer, glass, and LCD would be removed from an iPhone 3G or iPhone 3GS and replaced with a new one.

This process wasn't possible with the iPhone 4 and iPhone 4S due to the design. While the glass backplate of the iPhone 4 and iPhone 4S could easily be removed, the front assembly could not -- all of the internal components lay on top of the screen.

Apple Retail does offer some repairs on the iPhone 4 and iPhone 4S including rear panel replacement, camera replacement, and in some cases vibrator assembly replacement (GSM models only). Basically, any repair that could be done in a minimal amount of time.

There's no word yet on how much the service will cost or whether it'll be tied into AppleCare+. The current pricing is based off paying $99 for the plan and then $50 per incident. Since, with the iPhone 5, the entire iPhone wouldn't have to be replaced anymore, it may bring down the cost for both in and out of warranty repairs.

Allyson Kazmucha

How-to, Jailbreak, and DIY Editor at iMore, Founder of PXLFIX, Potter pundit, the ninja in your iOS.

More Posts

 

2 10 76 More of: News
More of: Iphone 5, in store repair, apple replacing cracked screens, Applecare, Repairs ? PreviouslyHow to add a location or report a problem in iOS 6 Maps Next up ?Announcing the winner of the FREE iPhone 5... And a 2nd chance to win! There are 2 comments. Add yours. Tkf530 says: Sep 20, 2012 at 4:34 pm - 16 hours ago

Are people already dropping their iPhone 5s?

Time to get a case!

Reply trust-me-im-lawyer says: Sep 21, 2012 at 12:53 am - 8 hours ago

"Since, with the iPhone 5, the entire iPhone wouldn't have to be replaced anymore, it may bring down the cost for both in and out of warranty repairs."

And that is what we call baseless speculation.

Reply Contact iMoreSEND US NEWS  |  SUBMIT AN APP

Shop iMore

THE #1 ACCESSORY STORE | 2 MILLION+ ORDERS SHIPPED

Browse All Accessories Cases and Skins Chargers Cradles Bluetooth Headsets Screen Protectors See all accessories Browse Accessories For Your Phone iPhone 4S Cases Chargers Car Kits & more The new iPad Cases Chargers Screen Care & more iPhone 4 Cases Chargers Car Kits & more iPad 2 Cases Chargers Screen Care & more iPhone 3GS Cases Chargers Car Kits & more iPad Cases Chargers Screen Care & more Shop iMore

THE #1 ACCESSORY STORE | 2 MILLION+ ORDERS SHIPPED

View All Devices STORE AD CONTENT Follow iMore(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_US/all.js#xfbml=1&appId=213678485361751"; fjs.parentNode.insertBefore(js, fjs);}(document, 'script', 'facebook-jssdk'));

Follow @iMore!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs");


Facebook
Twitter
Google+
RSS
YouTube
iTunes Wear iMore Download iMoreiMORE APP  |  iMORE FORUMS  |  MOBILE NATIONS

Watch iMoreMORE SHOWS  |  MORE VIDEOS

Tell iMore
Team iMore
Rene
Georgia
Leanna
Chris
Ally
Simon
Chris
Michelle Headlines iPhone 5 launch live from the Regent Street Apple Store in London iPhone 5 London launch gallery How to track your iPhone 5 delivery if you’re in the UK PSA: Don't leave negative reviews for non-widescreen apps -- developers are updating as fast as they can! All headlines Help & how-to How to setup and start using your new iPhone 5 How to add a location or report a problem in iOS 6 Maps How to put your iPad into "Guest User" mode with Guided Access How to manually update to iOS 6 over-the-air (OTA) All help & how-to Apps & games The best games to show off your new iPhone 5 Rovio's Bad Piggies appear in first gameplay trailer Verticus is Stan Lee's first iOS game iTunes and App Store get major facelifts for iPhone 5 All apps & games Accessories Zooka Bluetooth Wireless Speaker review iMore Editors' Choice for September 16, 2012 iControlPad 2 hits Kickstarter with full keyboard, game controls, and open source Win a FREE Jot Touch Bluetooth pressure sensitive stylus from Adonit and iMore! Enter Now! All accessories iPhone iPhone 5 launch live from Apple Store Montreal iPhone 5 launch live from the Regent Street Apple Store in London iPhone 5 London launch gallery iMore show 314: iOS 6 review + iPhone 5 buyers guide All iphone More iPad iPhone 5 launch live from Apple Store Montreal iPhone 5 launch live from the Regent Street Apple Store in London iPhone 5 London launch gallery iMore show 314: iOS 6 review + iPhone 5 buyers guide All more ipad iOS 5 + iCloud iPhone 5 launch live from Apple Store Montreal iPhone 5 launch live from the Regent Street Apple Store in London iPhone 5 London launch gallery iMore show 314: iOS 6 review + iPhone 5 buyers guide All ios 5 + icloud Jailbreak State of the jailbreak: iOS 6, iPhone 5, and more How to tethered jailbreak iOS 6 and install Cydia Add page animations and transitions to your iPhone or iPad with DisplayCandy [jailbreak] Dash brings fluid card style multitasking to your iPhone [jailbreak] All jailbreak Device reviews The new iPad (2012) review iPhone 4S review 2011 iPod touch review White iPhone 4 review All device reviews Comparisons iPhone 5 vs. Samsung Galaxy S3: Which phone should you get? Apple iPhone 5 vs Samsung Galaxy S3 vs HTC One X vs. BlackBerry 10 vs. Nokia Lumia 920: Spec Shootout! Google Nexus 7 vs. iPad 3, unboxing and first impressions -- from iMore! Apple iPad or Google Nexus 7: Which one should you get? All comparisons Features iOS 6 will be good for Apple... eventually Forums: WiFi woes, Siri on the iPad and is swapping colors an option? Forums: Waiting in line, Still flabbergasted that they called it the iPhone 5 Forums: Apple Care, Waiting for launch day, Case or no case for your iPhone 5? All features Contests Announcing the winner of the FREE iPhone 5... And a 2nd chance to win! Weekly Photo Contest: Panoramas with iOS 6! Contest Winners: Pad & Quill cases and the Jot Touch stylus from Adonit! Here's your chance for a bonus entry on Facebook in iMore's Follow and Win giveaway! All contests Mobile Nations YouTube Channel Follow Us on Twitter Join us on Facebook Mobile Nations RSS Feed 8,381,907 Readers Per Month Mobile Nations brings you the very best of Android Central,
CrackBerry, iMore, webOS Nation, and WPCentral   iOS 6 reviewApple releases iOS 6 for iPhone, iPod touch, and iPadHow to manually update to iOS 6 over-the-air (OTA)How to update iPhone, iPad, and iPod touch to iOS 6 via iTunesDeal of the Day: 50% off Seidio SURFACE Reveal Case for iPhone 4S and iPhone 4Counting down to iOS 6!   Samsung's latest commercial: The next big thing is already hereT-Mobile U.S.A. announces John Legere as new CEOLive from New York City with HTC!Motorola RAZR i initial video reviewDeal of the Day: Seidio ACTIVE Case for Samsung Galaxy NoteThe Samsung Galaxy Note 2 will hit 5 US carriers by mid-November BlackBerry 10 L-Series gets a early hands-on teardownWant some funky new sound effects on your BlackBerry? Check out Sound Effects FreeBlackBerry theme roundup - September 19, 2012Deal of the Day: Save 52% on the iGrip Headrest TABLET Kit for Blackberry PlayBookLeaked OS 7.1.0.714 for the BlackBerry Torch 9860 Team behind HTC 8x for Windows Phone 8 explain that iconic designHTC 8X Windows Phone joins the T-Mobile lineupHTC 8X Windows Phone headed to AT&THTC 8X and 8S Windows Phones both heading to Three UKTrade in your old phone for up to $300 with HTC's new "Trade Up" programPoll - Which HTC 8X Windows Phone colour would you choose? ZTE to launch Firefox OS smartphone, not webOSMaybe it's time to stop hating on HP?ScienceApps going all-in on LunaCE with stack launching and big notifications [video]What would a webOS smartphone need to be competitive today?App Giveaway: sinceWhen+TouchPad Go charity raffle gets a little sweeter   iPhone / iPad ForumsAndroid ForumsBlackBerry ForumsWindows Phone ForumswebOS Forums Copyright 2012 Mobile Nations ? Terms and Conditions ? Privacy Policy

View the original article here